Question and answer
When requesting information or after booking, you will receive a document with all the information (inventory list, possible extras, etc.) . Most questions will be answered here. Below we have listed a selection of answers. Is your question or answer not listed here or do you want to know more? You can always contact us by sending us an email or call: +31172518113
When is the sailing season?
The official sailing season starts onapril 1st and ends on november 1st. (in some regions this can also be from 15 April to 15 October.) Please note that outside that period the operation of bridges, locks and Marina’s may end or can be limited. And consider that it can be very cold and damp on board early and late in the boating season.
Instructions and short skipper training.
At embarkation you will receive an explanation about the yacht you are going to sail on and a short trial run / skipper training will show you in practice what you should pay attention to while sailing. We appreciate it very much if you have prepared yourself with the sailing rules before embarking (more on www.varendoejesamen).
Especially if you have no previous boating-experience, it is important that passengers on board are also involved in the preparation and explanation. Particularly when mooring, knots and map reading. After all, the designated captain cannot steer and raise/lower fenders at the same time when mooring. Also in emergencies, someone should be able to take over the wheel.
Insurance.
Our motor yachts are fully insured. We do not offer an insurance to cover your deposit / own liability.
deposit/own risk per claim.
Your deposit / own risk is €600 to € 800 per claim. The security deposit is your own risk/liability for:
- Damaged or missing inventory
- Damage on our motoryachts inside and outside
- Damage to third parties
Possible extra costs.
- Diesel/fuel: You start with a full tank(enough for 2 to 3 weeks). Upon return, it will be refueled and settled.
- Deposit / Own Risk per incident: You have a damage liability of € 400 / € 800.
- Endcleaning: You can clean the boat yourself (inside and outside) or include the endcleaning to you booking.
- Extras: It is possible to add bedding, towels etc to your reservation.
- Port fees: to approximately €2.00 per meter/night.
- Bridge Money: up to approximately €30.00 per week. (No bridge money in South Holland).
Terms of payment.
- The first installment (50% of the total rent) must be on our account within 5 days.
- The second installment (50% of the total rent) two weeks before embarking.
- The deposit €600 / €800 preferably two weeks before embarking.
Closing a cancellation insurance.
If you do not have a cancellationinsurance yourself, you can add this to your reservation. This can be done directly when booking (online) up to 5 days after booking (invoice date). We charge 6% of the basic rent for this (without current discounts). Only possible with direct bookings at our company.
Inventory.
Our ships are equipped with a complete set of crockery, pans, refrigerator, etc. In principle, you only have to provide the textiles yourself. Pillows are present. Duvets, blankets and life jackets are not provided on board as standard.
Final cleaning.
Before embarking, the boat will be thoroughly checked and cleaned by our cleaning staff. You will leave with a clean boat and we expect it to be returned in a neat condition. You must at least carry out the mandatory basic cleaning:
- Plates, pans, cutlery, cups etc. must be washed and put into the cabinets dry.
- Wastebaskets emptied and garbage bags should be disposed in the large grey container on the shipyard.
- Refrigurator empty and clean
- Toilet and shower clean
Cleaning products are on board and you can borrow a vacuum cleaner on your return!
Pets.
In consulation, it is possible to take your pet on board some of our motoryachts. Costs are €30 a pet. We appreciate it very much, not to allow your pets on the benches (linery). The nails often cause holes and tears in the upholstery, this will be at the expense of your deposit / own risk.
Bring bicycles.
Our advice is to rent bikes in the places where you dock. Please note that the bicycles on board will limit the space on the deck and can be a nuisance during mooring, etc. This is not recommended, especially for beginners.
Please consult/order the foldable bikes well before sail, as we have a limited number available.
Parking.
You can park your vehicle with us free of charge. We would like to know well in advance if you are traveling with a camper or similar, so that we can take that into account.
Fishing pass.
We often get the request to arrange a fishing pass. Unfortunately, you will have to arrange this yourself online at www.vispas.nl/
General Terms and Conditions HISWA.
Question and answer
Preparation
....
When you arrive we expect you to be prepared for your boatin holliday and you are informed of navigation rules. On https://varendoejesamen.nl/en you can read what it takes to cruise the waters in the Netherlands. Here you can find, read and download the documents mentioned below to prepare a careless boating holdiday
- Safe Boating
- Sail Together
- …
- …
Download Easy2Pay for mooring fees and shore power.
Tips!
- Basic knots: Learn some basic knots for mooring the boat and attaching the fenders. (like Clove hitch and Cleat hitchs).
- Clothing: early and late in the boating season it can be very cold and damp on board. Make sure you bring warm clothing. Do not forget your rain gear in case you have to moor in the rain.
- Schoes on board: Bring suitable Shoes. The deck can become slippery when wet. Shoes with (high) heels will cause damage on deck. Also note that black soles can leave streaks on the deck that are not easy to remove.
- Suitcases/luggage: Do not bring very large suitcases, these cannot easily be stored on board.
- Binoculars: Bring a pair of binoculars, not all signs and signals are easy to read from a distance.
Question and answer
On the way
Power supply.
All ships are equipped with shore power. If this is connected, you can use 220 Volts. All ships have a 12V connection on board. This allows you to charge your mobile phone, etc. on the go, with a car charger. An USB connection is not available as standard. It is best to bring the USB plug yourself.
Almanac and maps for navigation.
There are almanacs and navigation charts on board, which you can use to determine your own route. The almanac provides information about bridges, ports/marina’s, locks, telephone numbers and facilities. You can download the navigation charts at https://waterkaarten.app/ . This is ideal to combine with the paper navigation charts.
Reserve a port location
It is usually not possible to reserve a port location. The rule is often to leave the port before 11:00. It is then wise to sail into the next port around 14:00/15:00. If you have a large ship or want to be sure that there is a place, you can call the port shortly before arrival to see if there is a place available. They will often immediately tell you to a suitable location.
Blockages or delays on the way.
It is possible that blockages or delays will occur on your route. When embarking, we try to inform you of any obstructions known to us. Unfortunately, it is impossible for us to be aware of all the blockages or delays in our sailing area and various routes.
You will find the most up-to-date information on the website of vaarweginformatie.nl. If you are likely to encounter a blockage or delay on your route, you can find additional information here, such as the probable duration.
Follow the weatherreports.
Keep the weather in mind, even during navigation. Especially if the wind increases, it can be irresponsible to proceed, especially for inexperienced. Timely try entering into a harbor or to find a safe place to moore. Sailing is not recommended (especially for unexperienced) at BFT 5 and at BFT 6: NO SAILING! In a thunderstorm the boat is like a car. Inside the boat or car it is safe. Of course it is not recommended to go out on deck or to sail when there is a thunderstorm.
Defect on the way.
A defect can always happen. Please report this as soon as possible on
+31172518113. We will try to solve a simple defect by phone. Tools, fuses, oil etc. are present on the Motoryacht to solve simple defects yourself.
If a defect persists, a mechanic will be send to repare the defect. It is important for us you provide as an adress as close as possible to the Motoryacht which we can reach by car.
WARNING! Alarm signals (lights- and sound signals) – moore at once. If you continue, you can destroy the engine. Call us as soon as possible on +31172518113. This number is forwarded to a mobile phone when nobody is at the office. Please keep in mind, the phone will ring longer before answered!
Damage
Please report damages, as soon as possible on +31172518113. We appreciate a clear report of what happened and pictures of the damages for our insurance. It also helps us to make pictures to explain the situation and to collect information of witnesses and those involved.
Stern Wave
Mind your stern wave, in particular near houseboats. Timely moderate your speed!! Even if you upholded the max. speed, your waves scan be too high.
Passage height bridges
Do not assume that the indicated passage heights of bridges are exact. The passage heights of the bridges can also vary due to, among other things, the changing water level and the wave action of other boats. Always approach a bridge calmly and try to judge whether the boat will fit underneath.
Arie
Pieter
Simon
Debby
Do not hesitate to contact us for more information. We are happy to advise you on which motor yacht is suitable for you and what the availability and prices are in the desired period.
How can we help you?
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